Hi! I'm Gus.
I help local communities design and use collaboration technologies
to organize around issues that are meaningful to us, like climate
change and democracy.
Academic explanation
Digital technologies like crowdsourcing and peer production tools
have increased our potential to address social issues like climate
change and inequality, but realizing this potential depends on our
ability to organize around issues that are meaningful to us. While
some of this organizing work might happen online (e.g., coordinating
events, managing participant lists), most of it must happen
face-to-face (e.g., deliberation, outreach).
I research and design equitable hybrid work collaboration
technologies for organizing civic collective actions through
deliberation, group formation, coaching, and outreach. To do so, I
draw on my academic training in computer science, psychology, and
design as well as theories from learning, political, and management
sciences. I use both qualitative and quantitative research methods
to understand the social processes I study to inform the design of
and to evaluate the technologies I build.
Background
As a PhD student in the departments of
Computer Science and Communication
at Northwestern University, member of the
interdisciplinary Delta Lab,
Human-Computer Interaction + Design
and
Cognitive Science Fellow, I studied how to design, build, and evaluate technologies to
increase participation and representation in open democracy
initiatives, like participatory budgeting. I worked with the City of
Evanston (population 78K) to implement their first participatory
budgeting process, a year-long process where the community generated
ideas, developed proposals, and voted on how to spend $3M. With the
help of 100+ trained and committed volunteers, we achieved 8.4%
participation (a lot more than the 1-2% national average) and
overrepresented underrepresented communities in this
historic civic engagement process. As part of this process, I studied how organized groups formed
and grew, how effective outreach was conducted, and how
collaboration technologies were used and how new technologies might
be designed.
Publications
Check out my
Google Scholars
page for a full list.